Returns
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RETURNS
We'd like you to be happy with your order therefore we provide refunds or store credit within 14 days of purchase of your ONLINE order! We do not offer exchanges at this time. Item must be in new, unworn condition with tags attached and no signs of wear to be eligible for return!
NOTE: Returns are only processed on weekdays and may take up to 3 days to process once we receive your return. Please email contact.ludic@gmail.com
CONDITION OF ITEMS ELIGIBLE FOR RETURN
Items eligible for return MUST be in new, unworn, unsoiled and sellable condition with all tags in place. If we receive a returned item that has been damaged, worn, soiled, altered, laundered or is missing the tags then no credit will be issued to you. The item will be returned to you, you will be charged for the return shipment and you will forfeit all claims.
ONLINE VERSUS IN-STORE RETURNS/EXCHANGES
LUDIC will accept returns for store credit or exchange within 14 days of purchasing from our Store located at 915 S. Grand Ave, San Pedro CA 90731. If the goods meet the conditions of items eligible for return (see above).
We will not accept returns after 14 days of initial purchase. Sorry, no refunds. All sale item purchases are final.
SALE ITEMS
Sale items are final and are not eligible for exchange, store credit or refunds of any kind.
DEFECTIVE GOODS
If an item you have purchased is defective please email us at contact.ludic@gmail.com immediately. We will replace defective merchandise returned to us within 10 days of the shipment date. No additional shipping and handling charges will be incurred by the purchaser.
CANCELLATION POLICY
Once an order is placed (including pre-sale orders) it cannot be cancelled. Please be a mindful shopper!